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SHIPPING POLICY OF MYSTRIPPERCLOSET.COM

Please do read through this page prior to ordering.

If you need an item by a specific date, please

call us at 1-800-303-5660,

live chat,

text 407-726-8053,

use the contact form,

or email us at Sales@MyStripperCloset.com 

BEFORE ordering the item to make sure we can deliver it when you need it by.

 

Orders cannot be cancelled unless an item is out of stock.

The shipping process can start minutes after your order is placed. An order goes through many different people and steps so we cannot stop everything/everyone to find out where one order is so please order very carefully.

If an item is out of stock, and you do not wish to substitute, your money is refunded immediately however your bank may take several days to post the refund. 

 

ALL ORDERS MUST BE VERIFIED IF REQUESTING TO SHIP TO ANY ADDRESS OTHER THAN THE CARD HOLDERS ADDRESS. This is to protect you and us here at MyStripperCloset.com from cyber crime. Please do return our contact request to verify ASAP or we must cancel your order.

 

EXPEDITED SHIPPING

Only valid inside the United States.

We have the rate of $250 to cover our costs. We will refund you if there is any money left over. A guide for express shipping is $45 for one pair of shoes. An example could be 1 pair of shoes from Pleaser, 1 from Ellie, 1 outfit from Roma, and 1 from Elegant Moments could already be $180. Try getting all the same brand clothes and or shoes to cut down shipping from different warehouses.

Paying for express shipping does not guarantee we can fill your order the same day- express orders are only processed on regular business days (no weekends or legal holidays).

All of our vendors have different cut off times of when an order must be placed by so this also determines if an order can be processed same day on business days. The latest any of them have is 1pm EST.

We also have days where there are just too many other orders ahead of us or perhaps we will be out of the office that day to process an express order same day.

To know if we can express something please text us 407-726-8053

EXPRESS ORDERS ARE NOT PROCESSED AFTER 1PM EST ON FRIDAY,

NO SHIPPING ON THE WEEKENDS OR HOLIDAYS.

So to be clear, if you order an in stock item at 1:01pm on Friday, it does not get processed until Monday for a Tuesday delivery so although it is an overnight order - you will not receive it the day after you technically ordered it. 

Please contact us at 1-800-303-5660 or email Sales@MyStripperCloset.com to confirm we can help you.

 

Please note this does not apply to Nom de Plume Clothing as their products are made to order,

so an exact date for delivery of Nom de Plume items are out of our control.

 

Please be sure to understand once the item is shipped and our tracking results show you have received the package, your time for a return begins. If you will not be in town to accept delivery, your time to return something will not be extended.

Please refer to our Returns Page for more information.

We try to process orders the same day they are placed during our business hours.

Our Shipping Departments work 24/7, however, it may take until the next business day for your order to actually ship depending on how busy we are, or for you to receive tracking information.

The reason for this is because there are several steps to processing orders at different warehouses- different work schedules etc

A business day is defined as Monday through Friday, excluding legal holidays.

Any order being placed/processed after 1pm on Friday, although will be packed and prepped for shipment, will not actually leave our warehouses until Monday.

Please allow 3 to 7 business days to receive your in stock items from the day of shipping in the Domestic USA.

All orders under $70.00 are charged a flat rate of $5.00 for shipping in the Domestic USA.

Shipping is processed through 16 different warehouses. You may receive multiple packages on different dates, depending on the carrier/shipping method used. You will be emailed each of your tracking numbers, or you can locate them in your order details, and if you still need help, please contact us.

We may or may not include an invoice in your package depending on what warehouse it was shipped from.

If you live in an area that has a history of packages that are stolen from doorsteps, the shipping carrier may require a signature.

If you would like to make your shipment signature required, please email us for a quote.

Once a package is marked as delivered by USPS, Fedex, or UPS we are no longer responsible.

If a package goes missing YOU must be in touch with the carrier to proceed to make a complaint with the carrier, we can not help you besides give you the confirmed tracking information.

We cannot tell the carriers where to leave a package.

If you have any concerns about packages being left at your door, it is best to get a mailbox at a place like a UPS store. They will sign for packages and keep them safe until you are ready to pick them up.

 

SHIPPING TO FPO/APO

We are happy to do some extra work for those serving our country, however please understand the process before you order.

The shoe companies will not directly ship to AFO/FPO addresses, so we have the items sent to us and then we bring them to the USPS. Since we will have paid for shipping the item(s) us, we must charge you for that USPS shipping. We will collect this additional charge after you place your order. You can pay using Paypal, we can send you an invoice to pay online, or by having us by run your credit card manually with you over the phone. For the clothes we stock here, there is no extra charge.

 

SHIPPING ISSUES

It is your responsibility to check your order before you confirm payment.

The most common mistake is are entering the wrong size like a 7 instead of an 8- we all make mistakes but if we do not make them, we cannot be financially responsible for the shipping cost to get the correct item to you. The next common mistake is ordering the wrong quantity, again, please check before you hit submit.

It is your responsibility to list the correct shipping address. If your item is returned to us because you listed the wrong address, we will contact you for you to pay for the new shipping. If we cannot get in touch with you, a refund (store credit only) will be made as if you requested an RMA and the shipping cost will be withheld from your refund along with a $10.00 administration fee.

If you fail to accept any package from us, you will be charged for the shipping back to us as well as an administration fee of $10.00.

  

INTERNATIONAL SHIPPING

Our shipping times for international orders varies. Please refer to the guide on the product and then add 1-2 weeks. We have no control over delays customs could cause. You are responsible for any duties/taxes due once a product is shipped. It is your responsibility to find out what the tax, duties, or fees are to receive a package from us if your country has separate fees. We do not know nor do we attempt to help you figure this out so we are not involved in any misunderstandings that could happen. If you do not accept the package and it is returned to us, you will be charged the shipping to you, back from you, and a $20.00 administration fee. Shoes cannot be sent directly to you from our vendors Pleaser and Ellie so there may be an additional fee that we will know once the order is placed. You will have the option to cancel for a full refund if there will be too much of an additional charge.

International Shipping does not qualify for expedited or overnight shipping.

 

SHIPPING COST BY COUNTRY

Below is the list of countries we currently ship to.

If your country is not listed, we do not ship there at this time and will not make an exception.

ANDORRA CHILE GUADELOUPE MARTINIQUE SAN MARINO
Flat Rate: $45 Flat Rate: $45 Flat Rate: $30 Flat Rate: $30 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250
         
ANGUILLA CHINA GUATEMALA MEXICO SINGAPORE
Flat Rate: $30 Flat Rate: $60 Flat Rate: $45 Flat Rate: $30 Flat Rate: $50
Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $250 Free Over: $300
         
ANTIGUA & BARBUDA COSTA RICA HONDORUS MOLDOVA SLOVAK REPUBLIC
Flat Rate: $30 Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250
         
ARGENTINA CROATIA HONG KONG MONGOLIA SLOVENIA
Flat Rate: $45 Flat Rate: $45 Flat Rate: $50 Flat Rate: $50 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $300 Free Over: $250
         
ARMENIA CURACAO HUNGARY MONTENEGRO SPAIN
Flat Rate: $45 Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45
Free Over: $300 Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250
         
ARUBA CZECH REPUBLIC ICELAND MONTSERRAT SURINAME
Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250
         
AUSTRALIA DENMARK INDIA MOROCCO SWEDEN
Flat Rate: $60 Flat Rate: $45 Flat Rate: $50 Flat Rate: $45 Flat Rate: $45
Free Over: $300 Free Over: $250 Free Over: $300 Free Over: $300 Free Over: $250
         
AUSTRIA DOMINICA INDONESIA NEW CALEDONIA SWITZERLAND
Flat Rate: $45 Flat Rate: $30 Flat Rate: $50 Flat Rate: $45 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $250
         
AZERBAIJAN DOMINICAN REPUBLIC IRELAND NEW ZELAND TAIWAN
Flat Rate: $45 Flat Rate: $30 Flat Rate: $50 Flat Rate: $60 Flat Rate: $50
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $300
         
BAHAMAS EL SALVADOR ISRAEL NORWAY THAILAND
Flat Rate: $30 Flat Rate: $45 Flat Rate: $60 Flat Rate: $45 Flat Rate: $50
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $300
         
BARBADOS ESTONIA ITALY PANAMA TIMOR-LESTE
Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45 Flat Rate: $60
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $300
         
BELGIUM FAROE ISLANDS JAMAICA PAPUA NEW GUINEA TONGA
Flat Rate: $45 Flat Rate: $45 Flat Rate: $30 Flat Rate: $60 Flat Rate: $60
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $300
         
BELIZE FIJI JAPAN PERU TRINIDAD & TOBAGO
Flat Rate: $45 Flat Rate: $60 Flat Rate: $50 Flat Rate: $45 Flat Rate: $30
Free Over: $250 Free Over: $300 Free Over: $300 Free Over: $250 Free Over: $250
         
BERMUDA FINLAND KYRGYZSTAN PHILLIPPINES TURKEY
Flat Rate: $30 Flat Rate: $45 Flat Rate: $50 Flat Rate: $50 Flat Rate: $60
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $300 Free Over: $300
         
BONAIRE SINT E. S. FRANCE LATYIA POLAND TURKS & CAICOS ISLANDS
Flat Rate: $30 Flat Rate: $50 Flat Rate: $45 Flat Rate: $45 Flat Rate: $30
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $250
         
BRAZIL FRENCH POLYNESIA LIECHTENSTEIN PORTUGAL UKRAINE
Flat Rate: $45 Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $300
         
BRITISH VIRGIN ISLANDS GERMANY LITHUANIA PUERTO RICO URUGUAY
Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $25 Flat Rate: $45
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $150 Free Over: $250
         
BRUNEI DARUSSLAM GIBRALTAR LUXEMBOURG RUSSIA VANUATU
Flat Rate: $50 Flat Rate: $45 Flat Rate: $45 Flat Rate: $45 Flat Rate: $60
Free Over: $300 Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $300
         
CAMBODIA GREECE MACAO SAINT KITTS AND NEVIS VIETNAM
Flat Rate: $50 Flat Rate: $45 Flat Rate: $50 Flat Rate: $30 Flat Rate: $40
Free Over: $300 Free Over: $250 Free Over: $300 Free Over: $250 Free Over: $350
         
CANADA GREENLAND MACEDONIA SAINT LUCIA  
Flat Rate: $30 Flat Rate: $45 Flat Rate: $45 Flat Rate: $30  
Free Over: $250 Free Over: $250 Free Over: $250 Free Over: $250  
         
CAYMAN ISLANDS GRENADA MADAGASCAR SAINT VINCENT & THE GRENADINES  
Flat Rate: $30 Flat Rate: $30 Flat Rate: $45 Flat Rate: $30  
Free Over: $250 Free Over: $250 Free Over: $300 Free Over: $250